Golden Touch

FAQS

FAQ’s

Your Pressing Questions? All Answered!

Cleaning technicians undergo a thorough background check local and statewide. All technicians are subject to a 90-day supervise intensive training.

We make it simple. Just visit our online booking page and enter the required information. You will get a quote instantly.

Yes. In instances where we are required to pay for parking, this fee is added to the total for your cleaning.

No. All of our pricing does not include any tips or gratuity.

While your cleaning crew will appreciate any gratuity for a job well done, it is not required.

We sure do! We offer military, senior and health professional discounts. Please ask our sales representative for further details.

We make this super easy! You can either call our office 757-319-6152 or visit our online booking page. Here you will find our availability in the section entitled when you would like us to come?” Just pick your desired date and time and someone from our team will reach back out to you on booking confirmation.

prior to cleaning scheduled date and time. Subject to term and agreement applies please ask one of our sales representatives for further details.

We accept all forms of payment. Such as Visa, MasterCard, American Express and Check.

Service-Related Questions

-More than likely. While these decisions are made on case-by-case basis, we can more than likely accommodate your needs.

-No. You are not required to be home at any point during your cleaning. If this is your first appointment, it’s usually a good idea to be present when the cleaning crew arrives so that you can provide them with a walk through of your home. Once your cleaning is complete, it’s also a good idea to walk through the home again to ensure that everything is to your satisfaction.

-We typically send 1 or 2 cleaners to each job depending on the size of the home to be cleaned.

Unfortunately, due to insurance restrictions all of our cleaners are Not allowed to move or lift any furniture.

-No, unfortunately, due to insurance restrictions, all our cleaners are Not allowed to stand on any ladders, stepping stools or furniture. They do carry dusting poles which will enable them to reach an additional 3- 12 feet standard height.

Start typing to see posts you are looking for.